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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

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New Member

cisco Unity 5.0(1) & CUCM 6.1.2 integration problem

                   Hi Experts,

I have working integration long time ago with cisco Unity 5.0(1) & CUCM 6.1.2. Suddenly , three days ago when i pressed messages button, sometimes voice mail function working fine & most of the time i am getting either ringing without openning the greeting voice mail message ( when i see call viewer on Unity, i did not find any calls go to voice mail server) OR the call openedc but closed suddenly with 0 or 1 sec time maximum ( in this case i can see calls go to call viewer in Unity server).

Where is the problem? How i can solve it?

5 REPLIES
New Member

cisco Unity 5.0(1) & CUCM 6.1.2 integration problem

any ideas here please?

New Member

cisco Unity 5.0(1) & CUCM 6.1.2 integration problem

when i press "integration monitor" , i got " No integration interface available". what is that mean?

New Member

cisco Unity 5.0(1) & CUCM 6.1.2 integration problem

New Member

cisco Unity 5.0(1) & CUCM 6.1.2 integration problem

did anybody tery this fix before??

New Member

cisco Unity 5.0(1) & CUCM 6.1.2 integration problem

problem is solved by installing KB958644 for Win Ser 2003

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