Problem: A user has been particularly facing an issue where on unity connection 6.1 when he tries to press the message button , it hits the vm pilot number..1xxx and does not reaches her voice mail . Checked the end user page on unity connection, the calling search space and the partition as well on the end user -- on unity connection, but the user says even after resetting the pin, it is not reaching the specific vmail.
Am i missing something here ?
unity connection 6.1.x
phone : 7962
Whatever level you reach getting better never stops -- Sachin Tendulkar
External Phone Number has nothing to do with what is presented from CUCM to UCON unless you are setting "use external phone number mask" on the route pattern for SIP integration or Hunt Pilot with SCCP which you should never do as that will cause other issues.
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