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Cisco Unity Connection 9 call handler "sorry" before the greeting

hello,

I need help with System Call Handler.  First time creating a call handler to play a different language other than English.

If I set the language to "Use System Default Language", the greeting plays perfectly.

However, when I set the language to play "(French) Canadian", I hear the "sorry" in French, then the recorded greeting.

I not sure what I am missing as this is my first time creating a system call handler playing a different language beside English.

Thanks in Advance.

3 REPLIES
Cisco Employee

Cisco Unity Connection 9 call handler "sorry" before the greetin

Are you sure you recorded the greeting, as a greeting, and not as a recorded name??

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Cisco Unity Connection 9 call handler "sorry" before the greetin

problem solved.

thanks

New Member

Hello,What was the resolution

Hello,

What was the resolution for your issue? I am having a similar issue when using Spanish.

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