Cisco Unity Connection 9 - Importing Users

[Frank Perkins]

Hello,

Until know I have been managing several CUCM+CUC Business Edition servers. In this case, the CUCM and CUC resided on the same physical system. Now we are in the stages of deploying a CUCM 9 Classic cluster (which has been done), CUPS (done) and the last step to set up and test prior to deployment is Unity Connection 9.

I have created Port Groups and Ports, and CUCM sees them registered. However, when I go into Import Users I can only select to import from LDAP. On my other systems I could select from Phone System so I could import valid End Users into Unity Connection.

Have I missed a config, or does Unity Connection 9 only allow you to sync or import via AXL or LDAP?

Thanks,

[Frank Perkins]

I resolved this. Just in case somebody else needs help with the same:

- Go to Phone System under Telephony Integrations

- Go to the desired Phone System

- Go to the Edit menu and select Cisco Unified Communications Manager AXL Servers

- Enter your CUCM details and configure the port. I used 443, but I think you can also use 8443 and 8080.

- Add more servers and define order

- Configure and username and password. In my case, I used a specific CUCM admin user for this task.

- Save

- Test each connection. You will get a message such as Test message successfully sent to AXL server CUCM:443 if successful.

Now when you go to Import Users PhoneSystem (or whatever you have called the Phone System integration under Telephony Integrations) will appear.

[Rob Huffman]

Hi Frank,

This should be available in Connection 9.x as well;

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/user_mac/guide/9xcucmac100.pdf

Cheers!

Rob

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