Cisco Unity Connection and Exchange.

[opnineopnine]

Hi all,

I have a unity connection and my exchange server, I have it configured to get the voice mails in my email box, but the issue is I can't sync at the moment I delete the files.

E.G: If I delete the files in the Exchange I want them to be deleted in the Unity.

Thanks.

[Jaime Valencia]

Did you configure UM?? Or just accept and relay??

[opnineopnine]

Hello Jaime,

What will the difference be between each other?

Thanks.

[Jaime Valencia]

Read here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumgx.html

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/design/guide/8xcucdgx/8xcucdg032.html

If all you have is relay, what you're seeing is completely expected, they won't sync at all.

[opnineopnine]

This will be for the version 7.1.3

Thanks

[Jaime Valencia]

Then relay is all you can get, and there is no way to sync between the VM in CUC and Exchange, what you're seeing, is the expected behavior.

CUC will just FW the message to whatever recipient you have configured, and no longer cares what happens to it.

[opnineopnine]

With the version I have 7.1.3 I dont see any other option, to fix this.

Thanks.