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New Member

Cisco Unity Connection calls transfered to opening greeting

Hi guys,

I am installing a new CUC 10 server using SIP integration with CUCM.

When i press the message button from the ip phone i am redirected to sign in using my pin and everything works as expected.

The problem is when i forward the calls to voicemail, when other internal or external callers try to call my number , they hear opening greeting instead of my personal voicemail message.

 

Any help is much appreciated

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions

Make sure you have

Make sure you have Redirecting Diversion Header Delivery - Outbound on the SIP trunk in UCM.

Please rate useful posts.
2 REPLIES

Make sure you have

Make sure you have Redirecting Diversion Header Delivery - Outbound on the SIP trunk in UCM.

Please rate useful posts.
New Member

Thank you very much George

Thank you very much George for you help.

That did the trick :)

 

Best Regards

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