Hello everyone,
I have run into a bit of a situation. I was setting up an auto attendant service for a client, and ended up mistakenly recording the words "test test" in my voice over the default "Standard" opening greeting. Now, when users dial into voicemail, they hear the "test test"!
I have quickly changed the Direct Routing Rule to foward to the "Greeting Administrator" which sounds better than my message, but I need to revert this back to the original opening greeting, which sounded something like: "Welcome to the Cisco Unity Connection messaging system..." Does anyone know how to restore this greeting? Is this file available somewhere on Unity? I would appreciate some urgent assistance! Thanks!