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Cisco Employee

cisco unity connection -- invalid selection

Hi,

We have two users where when they try to login into the voice mail, they get this, invalid selection message, tried changing the password several times over  , but its of no help. the extension and all other stuff is fine.

Cisco unity connection version : 6.1.x

cisco phone : 7961

Whatever level you reach getting better never stops -- Sachin Tendulkar
4 REPLIES
Cisco Employee

cisco unity connection -- invalid selection

resolved it

Whatever level you reach getting better never stops -- Sachin Tendulkar
Hall of Fame Super Red

cisco unity connection -- invalid selection

Hi Abhishek,

Nice work here

Would you mind sharing your resolution as it may help someone else down the road.

Cheers!

Rob

Cisco Employee

cisco unity connection -- invalid selection

@Rob,

Pretty layman stuff  . The extension on the userpage was put as a 4 digit extension , whereas whats the procedure is to make it 7 digits, so thats what was hurting the cause . Changed the extension back to  7 digits , and it worked.

But then again,  thanks for the ever quick response.

Whatever level you reach getting better never stops -- Sachin Tendulkar
Hall of Fame Super Red

cisco unity connection -- invalid selection

Hi Abhishek,

Thanks for posting back with your "fix" (+5 )

Cheers!

Rob

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