Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco unity connection subscriber issue

Hi geeks

I can't add a cisco unity connection subscriber to the cluster and the RTMT tell me that i should start

Connection Digital Networking Replication Agent but i can not start this service.

I tried every thing to start it ut nothing.

The  subscriber is blocked on the connectivity validation step.

Someone can tell me how can i force the start of Connection Digital Networking Replication Agent.

I work with the version 8.6.2ES25.21900-25

regards

15 REPLIES
Hall of Fame Super Red

Cisco unity connection subscriber issue

Hi Malek,

The Connection Digital Networking Replication Agent shouldn't come into play

when creating a cluster (it's for Networking seperate clusters) so I think RTMT

may be leading you down the wrong path here. There are a number of steps required for

adding a Sub to create a cluster shown here;

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucig010.html#wp1231500

My guess is that it's probably a DNS (or maybe NTP) issue.

Cheers!

Rob

"Everything is broken" - Bob Dylan

Bronze

Cisco unity connection subscriber issue

Hello,

I agree with Rob. If you are setting up networking here is the checklist you will need to go through.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet020.html

New Member

Cisco unity connection subscriber issue

Hi Rob and jaschulz,

I already tested DNS and NTP from publisher and I can ping hostname and ip addresses of subscriber from publisher.

Regards

Re: Cisco unity connection subscriber issue

Do you have a reverse pointer record for the Subscriber as well? Also, did you add the Subscriber details to the Publisher?

Cisco unity connection subscriber issue

+5 to Rob.  That service is only used when you are networking independent systems...it is not used for clustering.  Check out the steps to add the server to the cluster (which Rob provided).

Hailey

New Member

Cisco unity connection subscriber issue

Hi david

I don't know if there is a reverse pointer of course i added the subscriber details to the publisher.

is there any issue if there is a reverse pointer?

Regards

Re: Cisco unity connection subscriber issue

Actually, the DNS check would come earlier in the installation process so you can disregard.

New Member

Re: Cisco unity connection subscriber issue

attached the error that i have, i tried everything but no result.

@david: I will try to ask cusstomer to remove dns reverse pointer.

regards

Re: Cisco unity connection subscriber issue

You actually would want to have a reverse pointer ... per my follow-up post above, you can disregard that comment all together.  I was typing and thinking out loud but in hindsight realized that you are further along in the installation process so the network settings would have been verified.

Based on the screenshot, it looks like you may have a mismatch in the DB security password between the servers.  You will need to verify the DB security (cluster password) that you are entering as it must be the same as that used when the Publisher was installed.  If you continue to have problems at that point, you may want to look at the following and/or engage TAC.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080a6c2b8.shtml

Hailey

Please rate helpful posts!

New Member

Re: Cisco unity connection subscriber issue

I already repeat the installation from scratch 4 times and the password is correct, i will open the tac case and see with cisco.

Regards

Re: Cisco unity connection subscriber issue

When you added the subscriber on the Pub configuration page. Did you added with IP or Hostname?

Did you filled the description too?

Regards,

Luis A.

New Member

Cisco unity connection subscriber issue

hi lavarez,

I tried the two possibilities without description.

Regards

Cisco unity connection subscriber issue

Hi Malek,

Do you have the license loaded?

-Luis

Cisco unity connection subscriber issue

I was able to recreated in my lab and bypass it by adding the sub and pub with IP addresses in the cluster configuration instead of hostname.

-Luis

New Member

Cisco unity connection subscriber issue

Hi louis,

I also tried it in my lab and it worked fine without DNS, for the licence i think there is no issue with that.

tommorow I will try to do it with my customer and let you know.

thank you

1750
Views
49
Helpful
15
Replies