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Cisco Unity Connection with LDAP Problem

Hello,

I have a CUCM and Cisco Unity and an LDAP Server 2008,

When I configure CUCM with LDAP, users are imported, but when I did the same method for integrating Cisco Unity with ldap does not work, when I click "Import User" via LDAP I find a user who call "Token_User_8b191a06-5041-4b41-bd5f-0575fde674e3" without extension, and no user is imported

Unity Version : 9.0

CUCM Version : 9.0

LDAP : Windows 2008 Server

Regards,

Younes CHAFI.

  • IP Telephony
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VIP Super Bronze

Cisco Unity Connection with LDAP Problem

Please attached the full capture..I cant make anything of the screen capture

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"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
15 REPLIES

Cisco Unity Connection with LDAP Problem

Hi Younis

1- Regarding AD 2008 , did you follow Cisco guide as the below:-

**When you are configuring Connection for Microsoft Active Directory 2008 Lightweight Directory Services, select

Microsoft Active Directory Application

2- Did you try  to delete the LDAP integration and re-create it again?.

Thanks

Please rate all useful information

New Member

Re: Cisco Unity Connection with LDAP Problem

I followed the guide and I selected Microsoft Active Directory

and I deleted/recreated the integration but the same problem

Regards,
Younes CHAFI.

Sent from Cisco Technical Support iPhone App

VIP Super Bronze

Cisco Unity Connection with LDAP Problem

Can you post a screen shot of your LDAP config, including the search base..Do you have the same search base configured as with CUCM?

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Cisco Unity Connection with LDAP Problem

Hi,

Yes, it is the same configuration in CUCM,

I configure CUCM with LDAP, users are imported.

attached the error message and the LDAP config

Regards,

Error.PNG

Ldap Config.PNG

Ldap Directory Config.PNG

VIP Super Bronze

Cisco Unity Connection with LDAP Problem

try this for your search base,

ou=users,dc=lab,dc=ma

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Cisco Unity Connection with LDAP Problem

Hi ,

does not work, I get an error message


"directory.error.userbase"

Regards,

Younes CHAFI.Error1.PNG

VIP Super Bronze

Cisco Unity Connection with LDAP Problem

What is your setup in AD? Do you have a container called users?

Can you try this again..

user search base dc=lab,dc=ma

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Cisco Unity Connection with LDAP Problem

here is my LDAP configuration,

AD Config.PNG

I tried this syntax cn=Users,dc=lab,dc=ma , but without result

Regards,

Younes CHAFI.

VIP Super Bronze

Cisco Unity Connection with LDAP Problem

Users are usuallually in Orbanisation units hence referneced by OU not CN (containers)

Try and use the whole domain,  dc=lab, dc=ma

Please rate all useful posts

"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
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