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New Member

Cisco Unity Express AutoAttendant

Hi,

I have just installed an aim-cue 2 module on a cisco router 2811. I also have callmanager 8.5.

I want to use AA only for a company greeting when someone calls.

After the greeting I want the call to be transferred to the operator . Where do I configure that??

I cannot find any setting for that on cisco unity gui.

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Cisco Unity Express AutoAttendant

Yep, you can download a free editor here

http://www.cisco.com/cisco/software/release.html?mdfid=283734013&flowid=23021&softwareid=282774364&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest

Just make sure you select version matching your CUE.

Regards,

Boris

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6 REPLIES
New Member

Cisco Unity Express AutoAttendant

Hi,

There is default AA come with the IOS, try to config with CCA. After you install CCA, you can use web GUI

to config the AA.

New Member

Cisco Unity Express AutoAttendant

I have downloaded the default script file for AA. How can I edit that file?

New Member

Cisco Unity Express AutoAttendant

The only action I want the autoattendant to do after the greeting is to automatically transfer the call to the operator which in my case has directory number 500.

How can I do that? I can't find any setting in the gui.

Hall of Fame Super Gold

Cisco Unity Express AutoAttendant

You can use the script editor, Express or standalone, to have your AA do what you want.

Or you can get my "Universal AA" that can do that and much more, at www.ciscoscripts.com

New Member

Cisco Unity Express AutoAttendant

Isn't there any free editor?

Bronze

Cisco Unity Express AutoAttendant

Yep, you can download a free editor here

http://www.cisco.com/cisco/software/release.html?mdfid=283734013&flowid=23021&softwareid=282774364&release=8.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest

Just make sure you select version matching your CUE.

Regards,

Boris

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