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Community Member

CISCO Unity Express (CUE) greeting question.

Is it possible to remove system greeting (i.e. Leave your message after the tone. Finnaly hang up or press # for more option) or rewrite it?

Calling users confuse, then hear two almost same greetings with different voices.

Thanx in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

CISCO Unity Express (CUE) greeting question.

Hi there,

You can delete these prompts

voicemail conversation caller recording-prompt

To  enable playing a prompt to a caller to record a message, use the  voicemail conversation caller recording-prompt command in Cisco Unity  Express configuration mode. To disable the prompt, use the no form of  this command.

voicemail conversation caller recording-prompt

no voicemail conversation caller recording-prompt
Syntax Description

This command has no arguments or keywords.
Defaults

The default is enabled (the system plays the prompt).

Usage Guidelines

The  caller hears the following message after the recipient's greeting  plays: "Record your message after the tone. When you are finished, hang  up or press # for more options." Use this command to enable or disable  the playing of this prompt.

To  display the status of the caller recording-prompt, use the show  running-config command. If the prompt has been disabled, the following  line appears in the output:

no voicemail conversation caller recording-prompt


The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples

The following example disables playing the caller record-prompt:

se-10-0-0-0# config t

se-10-0-0-0(config)# no voicemail conversation caller recording-prompt

se-10-0-0-0(config)# end

se-10-0-0-0#


https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

2 REPLIES
Hall of Fame Super Red

CISCO Unity Express (CUE) greeting question.

Hi there,

You can delete these prompts

voicemail conversation caller recording-prompt

To  enable playing a prompt to a caller to record a message, use the  voicemail conversation caller recording-prompt command in Cisco Unity  Express configuration mode. To disable the prompt, use the no form of  this command.

voicemail conversation caller recording-prompt

no voicemail conversation caller recording-prompt
Syntax Description

This command has no arguments or keywords.
Defaults

The default is enabled (the system plays the prompt).

Usage Guidelines

The  caller hears the following message after the recipient's greeting  plays: "Record your message after the tone. When you are finished, hang  up or press # for more options." Use this command to enable or disable  the playing of this prompt.

To  display the status of the caller recording-prompt, use the show  running-config command. If the prompt has been disabled, the following  line appears in the output:

no voicemail conversation caller recording-prompt


The show running-config output will not display any status of the prompt if the prompt is enabled.
Examples

The following example disables playing the caller record-prompt:

se-10-0-0-0# config t

se-10-0-0-0(config)# no voicemail conversation caller recording-prompt

se-10-0-0-0(config)# end

se-10-0-0-0#


https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/Command/v_cmds.html#wp1016219

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

Community Member

Re: CISCO Unity Express (CUE) greeting question.

That is right solution! Many thanx! Cheers!

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