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Cisco Unity message store wizard failed

I am installing Cisco Unity in a lab environment. I have install Echange 2003 on a host and i am installing Cisco Unity on another host. exchange services appear to be running properly, but when i start the Message store wizard it fails generating the two following events

Event ID 137: CiscoUnity_UMR

"Attempts to deliver Unity message Repository message have failed due to Unity configuration or connectivity to with the partner mailserver"

Event ID 32029 CiscoUnity_Doh

" Cisco Unity was unable to access the msg store due to config error"

It seems i have a connectivity issue, i however feels the exchange service is up and the hosts can communique between each other. I don't have any firewall. I running all those hosts on an Esx server.

The Unity server is running

Any hints on how i should troubleshoot this issue?

Thanks

1 REPLY
Cisco Employee

Re: Cisco Unity message store wizard failed

i would say to re-run the PW, make sure you have delegated control and re-run the MSCW

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

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