We a problem in a customer with the ports in Cisco Unity server. There are 16 ports enabled in the Unity server, we check the ports with "Cisco Unity Status Monitor" and always there is some port blocked, sometimes all the ports are blocked then the users can´t access to the mail box.
If we reset the ports with the Cisco Unity Status Monitor these port are released.
We don´t know which could be the cause of the blocked.
Thanks for the link, I am going to look it. I want to indicate you a thing, there is other Unity server, but in this moment this server is not in service because we are wating the fail over license. Could be relationated the lockup problems with this other server?
You can create the ports and line groups on the CUCM in advance. However, on the second Unity server you will not be licensed to create more than the default number of ports until you install the failover license. The server is built with the default license and then the failover license is added prior to configuring the actual failover mechanism between the 2 servers. After you install the failover license and create the switch integration for the second server, then you run the Failover Configuration Wizard which essentially enables SQL replication and node monitoring between those 2 servers. The lack of the failover server being fully online has no bearing on the ports configured and integrated with CUCM on the primary server.
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