This type of set up can be accomplished in many ways. Here is one example
In this example we want the calls that route through the Hunt Pilot @ 5000
to ultimately end up in a new shared Group mailbox @ 2355
We will also be adding 2355 to at least one of the group phones (spare line button)
so they can have a visual indication when a new message is left.
Hunt Pilot Configuration
Hunt Forward Settings
Forward Hunt No Answer - to Voicemail Pilot #
Forward Hunt Busy - to Voicemail Pilot #
**This is KEY make the Hunt Pilot DN an Alternate Extension on the desired mailbox.**
The Hunt Pilot number is 5000 and the mailbox you want to use is 2355. Set the Hunt Pilot to Forward (CFNA/CFB) to the Unity Connection Pilot # with the settings shown above.
Create a mailbox for 2355 (this number can be on multiple phones if you like) and add 5000 as an Alternate Extension. When the call routes through to Unity Connection via the Hunt Pilot No Answer Unity Connection should see the CLID of 5000 which will then be connected to the Mailbox on 2355.
If this is not what you want just let us know & we'll come up with plan B If you just wanted a mailbox on 5000
itself that will work as well but you won't have a visual. You can generally check these mailboxes by pressing
the message button and when the system asks for a PIN - Press * enter 5000# - enter PIN.
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