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New Member

Cisco Unity system call handler issue

I'm having an issue with recording a voice greeting with a system call handler i'm setting up.  I'm trying to use the phone where Cisco Unity calls my phone so I can do the recording over the phone instead of using my computer.

I'm getting an error message.  See attachement.  Any idea how this can be fixed?

Cisco Unity Connection version: 7.1.3.10000-68

4 REPLIES
New Member

Re: Cisco Unity system call handler issue

check your CSS and make sure the ports can dial your DN

New Member

Re: Cisco Unity system call handler issue

I checked the CSS on each voicemail port and it was set correctly.

Cisco Employee

Re: Cisco Unity system call handler issue

Look at the Unity restriction tables and make sure you can dial the DN.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Cisco Unity system call handler issue

ah, well I looked in here I noticed something very weird.  Minimum length of dial string* was set to 9.  Our internal DN's are set to 5.  I set that field to 5 and tried it again and it worked.  Thank You

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