The Reception press the # and the door is open. But the line remains open after the door has been opened and the Intercom has hanged up the line. Under Voice-ports I tried to play with "timeouts call-disconnect" and "timeouts wait-release" but it didn't work.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...