Cisco WIP310 SIP WiFi handset and CUE voicemail issues
I have a 2821 running CME 7.1 and CUE 3.2 on AIM service module and I am trying to configure it to work with the WIP310 (ex Linksys)SIP WiFi handset.
I have managed to get handset to handset calls and even managed to get a handset to connect directly to the CUE when I dial the Voicemail pilot number.
However at the moment I have 2 issues.
1) When I dial the voicemail pilot number direct I get the polite lady asking me to press '1' to configure a name. However no key presses on the handset seem to recognized. I think it may be a DTMF relay issue but I am not sure.
2)If I call another handset and let it ring it wont forward to voicemail after the configured amount of time. It just gives an unobtainable tone.
I can access the voicemail options when using an attached ATA with analogue phone though.
Re: Cisco WIP310 SIP WiFi handset and CUE voicemail issues
Right, I have resolved issue 2) as well. The issue was to do with the Dialplan-patterns configured under the voice register global and telephon-service. This was passing the full E164 telephone number to CUE.
The only thing left now is to do with the SIP phones not picking up the Label and Username details upon registering. This means that the caller-ID is the extension number rather than name. Additionally the global Voicemail pilot configured under the voice register global is not being passed to the phones.
One more thing I need to set up is the corporate directory.
Does any one have any ideas of the URL to be passed/configured so that the SIP handsets can access it.
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