I've set up the Cisco XCP Message Archiver to archive Jabber conversations to an external database. I've also configured the XcpMessArchDBConnectError alert to send an email from the Real Time Monitoring Tool when the connection to the database goes down.
The first time the database goes down, RTMT send an alert, but any subsequent outages to not cause the alert to re-activate. Even with the database down, the CUPS web interface showing the connection as unavailable, you do not see the alert trigger in RTMT. Does anyone know why this may be?
If you restart the Cisco Presence Engine service you get the following message in RTMT:
%UC_PE-2-PEIDSSubscribeError: %[PEIDSSubscribeErrorAlarmMessage=UCCN subscribe failure on table UCProxyProfile][AppID=Cisco Presence Engine][ClusterID=StandAloneClustere6bc8][NodeID=<hostname>]: The Cisco Presence Engine service was unable to subscribe for IM and Presence Service database change notifications AppID : Cisco Syslog Agent ClusterID : NodeID : <hostname> TimeStamp : Tue Dec 09 12:41:30 GMT 2014
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...