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CLI Backup of UC540


First post on Cisco forum and pretty new to all thing Cisco related.

I have to make a backup of the UC540 that was configured using CLI by a third-party in 2012. I am able to enter CUE but the backup server url command fails. I took most of the code from

and, for the backup command, I used the documentation available at

What am I doing wrong?

Here are the complete list of commands I sent to the UC540:

///////////////////////////////////////////// BEGINNING

Using telnet to the Cisco UC540 on

/////// Login to CME

Username: admin

Password: ***


Password: ***

/////// Configure FTP username and password

UC#config terminal   

UC(config)#ip ftp username FTPName

UC(config)# ip ftp password FTPPass


/////// Copy configuration file to FTP server

UC#copy running-config ftp:

Address or name of remote host []? 172.16.10.yyy

Destination filename [uc-confg]? Backup_UC540

Writing Backup_UC540!

33758 bytes copied in 4.308 secs (7836 bytes/sec)

/////// Enter CUE and perform backup

UC#service-module integrated-service-engine 0/0 session

Trying, 2002 ... Open

banner login ^Cisco Configuration Assistant. Version: 3.1 (1). Wed Jan 18 15:19

12 PST 2012^

User Access Verification

Username: admin


se-10-1-10-1# config terminal

Enter configuration commands, one per line. End with CNTL/Z.

se-10-1-10-1(config)# backup server url ftp://172.16.10.yyy username “FTPName” password “FTPPass

backup server url ftp://172.16.10.yyy username FTPName password FTPPass


% Invalid input detected at '^' marker.

se-10-1-10-1(config)# backup server url ? // Help command

(s)ftp://(host)/(dir)/ server location

///////////////////////////////////////////// END

Some additional info:

Show backup command:

se-10-1-10-1# show backup

Server URL:                   

User Account on Server:                 backupadmin

Security Protected:                     no

Security Enforced:                     no

Number of Backups to Retain:            5

se-10-1-10-1# show version

se-10-1-10-1 uptime is 0 weeks, 0 days, 0 hours, 21 minutes

Vendor:                       Freescale Inc.

Machine:                     mpc8347E sys

CPU:                         e300c1

Revision:                     3.1 (pvr 8083 0031)

Core Clock (MHz):             500

BogoMIPS:                     332.8

SKU:                         Unavailable

UDI:                         Unavailable

Chassis Type:                 UC500

Chassis Serial:               FGL1546220N

Module Type:                 Integrated-Service-Engine

Module Serial:

Compact Flash:               2097MB

SDRAM (MByte):              512

se-10-1-10-1# show software versions

Cisco Unity Express version (8.0.6)

Technical Support: Copyright (c) 1986-2010 by C

isco Systems, Inc.


- TimeCardView version 8.0.6

- PhoneConnect version 7.0.0

- CUE Voicemail Language Support version 8.0.6

- Monitor Agent version 7.0.0

- Madrox Multi-app Support version 8.0.6