Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

CLI info on IP-phone screen and in Missed Calls - question

Hello guys!

I know that this works - I saw it working myself. But I have no idea how it is done. So I have decided to check if somebody else knows.

We have CCM 4.1(3) connected to PSTN via a gateway. Users dial 9 to dial PSTN numbers. When an incoming call comes through from PSTN to an IP-phone, a correct PSTN number is presented as CLI, WITHOUT 9 in front. But if this call was missed and after you go into Directories -> Missed Calls, than in there this number is presented WITH 9 in front, so enabling the end-user to dial this PSTN number stait away. So the question is: How is it done? How can we present one CLI info on the display and different CLI info in Directories?

Thanks a lot!

1 REPLY
Green

Re: CLI info on IP-phone screen and in Missed Calls - question

115
Views
0
Helpful
1
Replies
CreatePlease login to create content