Click to Call and Personal Communicator on same PC

[rajesh.kumar]

We have Click to Call 8.0.2626 is running on the PC's

While I install CiscoUnifiedPersonalCommunicator 8.5.5, i am getting error, Click to Call installed, uninstall click to call proceed with the installation.

But we need both the application on PC.

How to resolve this issue?

Rgds

Rajesh

[Gajanan Pande · Accepted solution]

That's because CUPC has it's own Click-to-Call functionality & the error is due to the conflict of 2 clic-to-call plugins. Uninstall your present Click to call plugin & try to use CUPC click to call.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps6836/ps6844/data_sheet_c78-647911.html

Pls rate the post if it helps.

GP.