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Click to Call and Personal Communicator on same PC

We have Click to Call 8.0.2626 is running on the PC's

While I install CiscoUnifiedPersonalCommunicator 8.5.5, i am getting error, Click to Call installed, uninstall click to call proceed with the installation.

But we need both the application on PC.

How to resolve this issue?

Rgds

Rajesh

  • IP Telephony
Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Click to Call and Personal Communicator on same PC

That's because CUPC has it's own Click-to-Call functionality & the error is due to the conflict of 2 clic-to-call plugins. Uninstall your present Click to call plugin & try to use CUPC click to call.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps6836/ps6844/data_sheet_c78-647911.html

Pls rate the post if it helps.


GP.

1 REPLY
Cisco Employee

Click to Call and Personal Communicator on same PC

That's because CUPC has it's own Click-to-Call functionality & the error is due to the conflict of 2 clic-to-call plugins. Uninstall your present Click to call plugin & try to use CUPC click to call.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps6836/ps6844/data_sheet_c78-647911.html

Pls rate the post if it helps.


GP.

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