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Community Member

Click-to-call slows Microsoft Word

Hi,

I' ve installed click-to-call plugin on some PC and on all Microsoft Word has slowed. Whenever I move between the letters with the cursor, activate the hourglass and it's very slow to move.

Someone has already encountered this problem?

Thanks, Lorenzo

7 REPLIES
Community Member

Re: Click-to-call slows Microsoft Word

We came across a similar issue using Word and Outlook 2007.

Regards,

Marko

Community Member

Re: Click-to-call slows Microsoft Word

Hi Lorenzo

a customer of mine has got the same issue. Did you find a solution?

Regards

Peter

Community Member

Re: Click-to-call slows Microsoft Word

Hi Peter,

unfortunately no, but I noticed that the problem is not with open office.

Now I haven't other information

Regards

Lorenzo

Community Member

Re: Click-to-call slows Microsoft Word

Hi,

we managed to solve this by contacting TAC, and they provided us with a engineering release which works perfectly.

Regards,

Marko

Community Member

Re: Click-to-call slows Microsoft Word

Hi Marko

thanks for the post.

Can you provide me this engineering special?

Regards

Peter

Community Member

Re: Click-to-call slows Microsoft Word

Hello,

we encountered the same problem. Will the engineering special be available on the download section? Or do we also have a to open a TAC case? I'm wondering, how many customers have this problem.

Best regards

Jörg

Community Member

Re: Click-to-call slows Microsoft Word

Hello

can someone provide me this ES to fix this bug?

Thanks in advance

Peter

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