CLID issue wit Transfering to Mobile Connect / SNR from AA or CUBAC
Here's the scenario. User A, who has extension 1000 on his Cisco IP Phone, has Mobile Connect configured. It works great. If User B calls User A directly User A gets the Caller ID of User B both on his phone and his cell phone.
Let's say User B calls into Unity Connection auto attendant and dials the extension of User A. Unity Connection transfers the call to User A's extension of 1000. The call on the cell phone shows the CLID of the voicemail port instead of the actual caller.
Anyone know of a solution? The same thing is true if the human operator transfers the call using "blind transfer" using the new CUBAC software.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...