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New Member

CLID - on incoming calls


I have a CCME with E1 card (PRI).

All incoming calls are showing as "external Unknown Number" is there any way to enable this? or it to do with the teleco NOT sending the numbers????

your help is much appreciated


  • IP Telephony
Cisco Employee

Re: CLID - on incoming calls

What is IOS version running on the Router. Could be the Bug ID: CSCsh45544.


New Member

Re: CLID - on incoming calls

Hi Basant,

see below

show ver

Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9-M), Version 12.4(11)XW5, RELEASE SOFTWARE (fc1)

Technical Support:

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Sat 17-Nov-07 10:08 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

SX-BROOME-CCME uptime is 37 minutes

System returned to ROM by bus error at PC 0x42E92170, address 0x20494B45 at 07:59:01 WST Thu Jun 5 2008

System restarted at 08:00:53 WST Thu Jun 5 2008

System image file is "flash:c2800nm-adventerprisek9-mz.124-11.XW5.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

If you require further assistance please contact us by sending email to

Cisco 2821 (revision 53.50) with 245760K/16384K bytes of memory.

Processor board ID FHK1205F0DL

2 Gigabit Ethernet interfaces

12 Serial interfaces

1 ATM interface

1 terminal line

2 Channelized E1/PRI ports

1 Virtual Private Network (VPN) Module

4 Voice FXS interfaces

1 cisco service engine(s)

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

125440K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

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