CM 4.1 and Avaya ip office H.323 gateway diagnostic

[Mikhail Chernyakov]

I have CM 4.1 and H.323 gateway (Avaya ip office)

I configured all neede parametrs on Cm.

I have not access to Avaya. But ingeneer responsible for Avaya confirmed ahat Avaya configured correctly (I am not shure)

I can not collect traces (Sniffer) from LAN now...

Can any advice how I can diagnose  H.323 connections using Cm tool?

Thank you very much!

[Manish Gogna · Accepted solution]

Hi, You can collect detailed callmanager traces using the steps provided in following link

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

Tracing an h323 call in traces

https://supportforums.cisco.com/docs/DOC-11779

Tools like Notepad++ can be used to highlight call identifiers that makes reading easier.

HTH

Manish

[Mikhail Chernyakov]

Thank uoy very much!

The informatiopn provided is usefull

But it still difficult for me analyze this...

I can not add traces to this discussion, so I opened new disscussion...

Can you analize traces?

https://supportforums.cisco.com/thread/2243029

Thank yopu veruy much...