Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

CM 4.1 and Avaya ip office H.323 gateway diagnostic

I have CM 4.1 and H.323 gateway (Avaya ip office)

I configured all neede parametrs on Cm.

I have not access to Avaya. But ingeneer responsible for Avaya confirmed ahat Avaya configured correctly (I am not shure)

I can not collect traces (Sniffer) from LAN now...

Can any advice how I can diagnose  H.323 connections using Cm tool?

Thank you very much!

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

CM 4.1 and Avaya ip office H.323 gateway diagnostic

Hi, You can collect detailed callmanager traces using the steps provided in following link

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

Tracing an h323 call in traces

https://supportforums.cisco.com/docs/DOC-11779

Tools like Notepad++ can be used to highlight call identifiers that makes reading easier.

HTH

Manish

2 REPLIES
Cisco Employee

CM 4.1 and Avaya ip office H.323 gateway diagnostic

Hi, You can collect detailed callmanager traces using the steps provided in following link

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080094e89.shtml

Tracing an h323 call in traces

https://supportforums.cisco.com/docs/DOC-11779

Tools like Notepad++ can be used to highlight call identifiers that makes reading easier.

HTH

Manish

CM 4.1 and Avaya ip office H.323 gateway diagnostic

Thank uoy very much!

The informatiopn provided is usefull

But it still difficult for me analyze this...

I can not add traces to this discussion, so I opened new disscussion...

Can you analize traces?

https://supportforums.cisco.com/thread/2243029

Thank yopu veruy much...

125
Views
0
Helpful
2
Replies