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CM 4.2(3) + 7961 8.2(1) = no "Span to PC Port" option

Anyone ran into this issue? In CCMAdmin under a phone I do not have the option for "Span to PC Port" option but the option shows up on the phone (Settings, Device Configuration, Ethernet Configuration). This is not an editable setting directly from the phone.....

This is keeping my IPCC silent monitoring and recording from working...

Thanks for any help,

Jason

2 REPLIES
Gold

Re: CM 4.2(3) + 7961 8.2(1) = no "Span to PC Port" option

I can see that option on my CallManager 4.2(3) with ES20. Do u have plain vanilla 4.2(3) or any ES /SR installed ??

New Member

Re: CM 4.2(3) + 7961 8.2(1) = no "Span to PC Port" option

Hi,

Have a look at this bug id: cscsg09173

A dev pack will fix this.

Hope it helps.

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