We don't use any 7985's but I did find this interesting note somewhat hidden in the 7985 documentation (odd);
Services The Cisco IP Phone 7985G allows users to quickly access diverse information such as weather, stocks, quote of the day, or any Web-based information using Extensible Markup Language (XML) to provide a portal to an ever-growing world of applications, features, and information.
Note: Services are not currently active; users will receive "The Key is not active" message when they press the Services button.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.