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New Member

CM 6.1 Busy Signal

I have a CM 6.1 system with a 3845 H323 gateway with a PRI. When someone dials a vaild PSTN number that is unavaiable instead of getting a busy tone they get the Cisco message "your call can not be completed as dialed"

Is there anyway to disable the Cisco voice message so you get the actual busy signal?

4 REPLIES

Re: CM 6.1 Busy Signal

You can try excluding the Annunciator service from MRGLs from devices (Phones, gateways etc.

New Member

Re: CM 6.1 Busy Signal

Thanks for the reply, I tried that and it didn't seem to make a difference.

New Member

Re: CM 6.1 Busy Signal

Did you ever figure this out? Running into the same thing and looking for an answer.

New Member

Re: CM 6.1 Busy Signal

I don't believe I ever did, sorry.

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