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New Member

CM 6.1 Call Pickup Group Notifications not working.

We recently migrated from CM4.2 to 6.1 and now our Call Pickup notifications are not working. If I push the pickup button on a group phone I can answer the call but there is no audio or visual notification on the group phone that a call exists.

The audio and visual notifications are enabled in CM for the Pickup Group and timer is set to 6.

Any ideas?

3 REPLIES
Cisco Employee

Re: CM 6.1 Call Pickup Group Notifications not working.

Make sure the partition for the pickup is available at the line CSS

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CM 6.1 Call Pickup Group Notifications not working.

Thanks, the extensions were not in the same CSS.

New Member

Re: CM 6.1 Call Pickup Group Notifications not working.

got the same problem with upgrade from 6.0.1 to 6.1.2....solved setting the partion to none in the call pickup group

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