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cm 7 bat error

Has anyone seen this error while using BAT on 7?

FILE FORMAT 2040 File Format does not contain Device Type and Device Protocol?

thanks

1 REPLY
Super Bronze

Re: cm 7 bat error

It sounds like you may be inserting 'all details' instead of 'specific details'?

'all details' should be picked when you are using a CSV generated from CCM.

If you are using the BAT spreadsheet, you would normally use 'specific details' for things like phones. You'd then pick a template that you had defined with default properties in it, and merge it with your uploaded file.

Regards

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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