Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CM 8.5.1 clock issue

Hello all

We are facing issue with CM time

Curently we are developing CM 8.5.1.10000-26 with 2 types ip phone (6921 and 7942)

We configure CME as ntp master, and use this as our ntp server for CM

6921 clock time is true, but for 7962 type, we got the wrong time

Anybody have ideas?

Thank you for any help

Regards,

Anju

Everyone's tags (7)
8 REPLIES
Blue

CM 8.5.1 clock issue

Hi Anju,

What firmware version you are running in 7962 phone.

Is it happening to all 7962 phone to some 7962?

Regards

Ronak Patel

Please rate all helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

CM 8.5.1 clock issue

Hi ronal

I am sorry, i write the wrong type, actually it is 7942

This is happen on all phone for 7942, my firmware is SCCP42.9-1-1SR1S

Regards,

Anju

Blue

CM 8.5.1 clock issue

Hi Anju,

No issues.

What time zone you have defined for this phone.

You will have to use time zone which has "*" in the end. For example

Use "(GMT-6:00) America/Chicago*"  instead of non * time zone.

Regards

Ronak patel

Please rate all helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

CM 8.5.1 clock issue

Hi Ronak,

Sori for late respon

i already use time zone which has "*" in the end.

But the problem still happen for 7942 type

Regards,

Anju

Blue

CM 8.5.1 clock issue

Hi Anju,

What firmware you are using in 7942 phone.

Regards

Ronak Patel

Please rate all helpful posts by clicking stars below the answer

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

CM 8.5.1 clock issue

Hi Ronak,

i am using SCCP42.9-1-1SR1S

Regards,

Anju

Blue

CM 8.5.1 clock issue

Hi Anju,

You are using almost 1.5 year old firmware. Please upgrade to 9.2.3 and see if issue is still present.

Regards

Ronak Patel

Please rate all helpful posts by clicking stars below the answer

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

CM 8.5.1 clock issue

Hi, Ronak

Thank you for your advise

I already upgrade the firmware, it solved the problem

Thanks again

Regards,

Anju

539
Views
5
Helpful
8
Replies