I need help understanding an upgrade path for our clients that are running Co-Resident Callmanager and IPCC Express. This was a common bundled option that started with Callmanager 4.0(2) with and intro IPCC 3.1x 5-seat license. Our clients are moving now to Callmanager 5 or 6 and would need to move the IPCC Express (a.k.a., UCCX) off-box to dedicated server. Part IPCXIVR-40ES-1B provides the licensing to move the UCCX to a dedicated server, but does not account for an upgrade needed from IPCC 3.x to 4.5x or greater to be compatible with UCM 5 or 6. So my questions are:
1)Does Communications Manager 5 or 6 still offer a 5-seat "intro" license for UCCX?
2)Can the co-resident license for IPCC 3.x be moved to another box and upgraded to UCCX 4.x/5.x? What licensing is needed if the 5-seat "intro" license is no longer included with UCM 5 or 6?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...