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New Member

CM4.1.3 Intercluster Trunk Call problem

Folks,

Current setup:

1. CM_A trunks with CM_B using non-gatekeeper controlled ICT trunk

2. G711 codec used for calls that uses the trunk

3. MTP resources selected for trunk's MRGL at both CM

4. CSS is correctly configured

Problem

1. Phone A(CM_A) dials to Phone B(CM_B). Phone B rings, but upon going offhook - the call gets disconnected immediately.

2. Phone A calls Phone B. Upon ring no answer, calls should go to voicemail. I am able to see a change of called ID from Phone B to Voicemail - but Phone A still hears ringback tone.

For short, it seems that no calls can get terminated. Really appreciate it if someone can point me to the right direction on how to correct this.

1 REPLY
New Member

Re: CM4.1.3 Intercluster Trunk Call problem

Sound like your Media capability exchange is not successfully connected.

If you want to use G.711 then you will need to ensure that cross region codec is set to G.711. For example if you IP phone belongs to region A and ICT trunk belows to region B then ensure that region A to B is using G.711 unless you have transcoding enable.

Faisal H. Khan

CCIE # 10980 R/S and Voice

CCIE VOICE Bootcamp

www.inecanada.com

sales@inecanada.com

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