Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CM6.0 Unity Conn 2.0 CFwdALL call failure

This is my first CM 6.0 install. I have an isse on the my phones that I cannot use the CallForward All from the TUI. I hit the CFwdALL soft key and then as soon as I hit a digit I get "Your call cannot be completed as dialed." I typically use this to CfwdALL to voicemail. Usually you can hit CfwdALL and then hit the Voicemail button to forward all calls to voicemail. Anyone have any ideas?

Phone A

CSS A with PT A and PT B

Phone B

CSS B with PT B and PT A

Cannot use the Softkey to CFwdALL from Phone A to Phone B or vice versa.

3 REPLIES
New Member

Re: CM6.0 Unity Conn 2.0 CFwdALL call failure

Its probably the CSS missing on the DN "Forward All".

New Member

Re: CM6.0 Unity Conn 2.0 CFwdALL call failure

Calling Search Space Activation Policy needs to have a policy set. It's right above the CSS for CfwdAll on the DN of the phone. CfwdAll will not work unless this is set, try setting it and they see how it works. When you CfwdAll from the phone you don't need to have a CSS set on the line but if you CfwdAll from the admin page then you do need a CSS set.

Hope this helps.

New Member

Re: CM6.0 Unity Conn 2.0 CFwdALL call failure

yes I figured it out thanks for all your help

561
Views
0
Helpful
3
Replies