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Community Member

CME 4.0(0) phone is still ringing after xfer is canceled

I have a CME4.0(0) setup with 7940 and 7960 phones, when a call comes through the T1 PRI with DID the called party answer, then is asked to transfer the call to X person. If X person doesn't not answer the call after some rings, the transfer is canceled and the original called person goes back to the caller. At this point, the phone that was trying to be reached with the xfer is still ringing and the called person is still hearing the ring on the background of the conversation.

no call-forward pattern is configured.

transfer-pattern 91..........

transfer-pattern ....

keepalive 30

timeout interdigit 6

timeout busy 10

timeout ringing 180

timeout ringin-callerid 8

caller-id name-only: enable

transfer-system full-consult

Thanks,

Oscar Perez

3 REPLIES
Hall of Fame Super Gold

Re: CME 4.0(0) phone is still ringing after xfer is canceled

Which exact IOS areyou using ?

Community Member

Re: CME 4.0(0) phone is still ringing after xfer is canceled

124-9.T7.bin

Thanks,

Oscar

Hall of Fame Super Gold

Re: CME 4.0(0) phone is still ringing after xfer is canceled

Can you try 12.4(11)XJ4 that is very stable, see if still happens.

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