I had integrated CME with CUE and configured few mailboxes.When i press the message button its hiting the voice mail pilot number and able to login.But when i try to call the particular phone from internally/externally its not going to the voice mail,instead its giving a busy tone.
CFNA/CFB is enabled.
Try using under telephony service
call-forward pattern .T (or the patter you need to reach CUE)
If still fails, please upload sh run and debug voice ccapi inout.
do you have
You have your SIP dial peer pointing to the wrong address. The unnumbered address isn't the correct address to be used, and you will want the .10 address.
In addition, you need the route pointing to the CUE module:
ip route 172.21.6.11 255.255.255.255 service-engine0/1
my service module ip is 172.21.6.11 only
and i have already a ip route for,ip route 172.21.6.11 255.255.255.255 Service-Engine0/1.
my sip dial-peer is,
dial-peer voice 666 voip
session protocol sipv2
session target ipv4:172.21.6.11
Ps note that the IOS is,
Do i need to change the IOS?
Check 'show ccn subsystem sip' on CUE. Make sure it has the correct default gateway. It's possible CUE is getting the SIP messages but sending the response somewhere else completely.
If you're using the SIP bind command, make sure it is the same address that CUE is using.
I done everything,still the problem persist.
call-forward pattern 6..
CUE# sh ccn subsystem sip
SIP Gateway: 172.21.6.10
SIP Port Number: 5060
DTMF Relay: sip-notify,sub-notify
MWI Notification: outcall
Transfer Mode: bye-also
SIP RFC Compliance: Pre-RFC3261
If you are using the CME as a gateway, you will need one of these two commands:
voice service voip
allow connections h323-to-sip
allow connections sip-to-sip
Also, make sure you're using G711 over your connection, and if not, you will need to configure transcoding.
You can also try these commands:
no supplementary-service h450.2
no supplementary-service h450.3
no supplementary-service sip moved-temporarily
no supplementary-service sip refer