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CME 4.1 - 7914 not operational

We have 7962 phones. One has a 7914 module and it sits there with all red lights. Here is my cfg. Can't seem to get it to operate properly. The load I am using is S00105000200.sbn

ephone 10

conference admin

mac-address 0022.9005.19B0

ephone-template 1

username "gboggess" password 9810

paging-dn 50

type 7962 addon 1 7914

keep-conference endcall

button 1:10 2:1 7m11 8m12

button 9m13 10m14 11m15 12m16

button 13m17 14m20

!

tftp-server flash:S00105000200.sbn

!

telephony-service

sdspfarm conference mute-on 10 mute-off 11

sdspfarm units 5

sdspfarm transcode sessions 12

sdspfarm tag 1 xcode1

sdspfarm tag 2 confer1

conference hardware

no auto-reg-ephone

load 7914 S00105000200

load 7962 SCCP42.8-3-2S

max-ephones 42

max-dn 144

ip source-address 10.107.10.4 port 2000

max-redirect 15

calling-number initiator

service phone spanToPCPort 0

no service directed-pickup

timeouts interdigit 3

system message Crown Prairie

time-zone 8

voicemail 9899

max-conferences 16 gain -6

call-park system redirect

call-forward pattern .T

moh flash:music-on-hold.au

multicast moh 239.1.1.1 port 2000

web admin system name administrator secret 5 $1$KUuu$UsecXdN.01/cEJI2i8J1M0

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

secondary-dialtone 8

fac standard

create cnf-files version-stamp 7960 Sep 10 2008 13:40:22

1 REPLY
Bronze

Re: CME 4.1 - 7914 not operational

It sounds like the phone is not configured to have the sidecar. The 796x phones don't even attempt to communicate with the sidecar unless explicitly told to do so.

Cisco Unified CME 4.1 Supported Firmware, Platforms, Memory, and Voice Products:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme41spc.htm

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