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CME 4.1 don't get call-forward night-service to work

Hi all,

I try to get call-forward night-service to work. I did setup night-service as described by the Cisco Unified Communications Manager Express System Administrator Guide.

telephony-service

night-service code *1234

night-service day Sun 18:01 07:59

night-service day Mon 18:01 07:59

night-service day Tue 18:01 07:59

night-service day Wed 18:01 07:59

night-service day Thu 18:01 07:59

night-service day Fri 18:01 18:00

night-service day Sat 18:01 18:00

ephone-dn 20 dual-line

number 10

call-forward all 20

call-forward night-service 30

huntstop channel

All calles to 10 are forwarded to 20 at anytime.

Does someone have an idea why this doesn't work?

IOS Version: 12.4(11)XJ2

CME: 4.1

Best regards

Sven.

2 REPLIES
Hall of Fame Super Red

Re: CME 4.1 don't get call-forward night-service to work

Hi Sven,

You must also configure the night-service bell command for this ephone-dn.

Night-service hours are defined using the night-service date and night-service day commands.

An ephone-dn can have all four types of call forwarding defined at the same time: all-calls, no-answer, busy, and night-service. Each type of call forwarding can have a different forwarding destination defined in its target-number argument. If more than one type of call forwarding is in effect (is active) at one time, the precedence order for evaluating the different types is as follows:

1. call forward night-service

2. call forward all

3. call forward busy and call forward no answer

If you use an ephone-dn template to apply a command to an ephone-dn and you also use the same command in ephone-dn configuration mode for the same ephone-dn, the value that you set in ephone-dn configuration mode has priority.

ephone-dn 20 dual-line

number 10

call-forward all 20

night-service bell

call-forward night-service 30

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_command_reference_chapter09186a008061134b.html#wp1063536

Hope this helps!

Rob

New Member

Re: CME 4.1 don't get call-forward night-service to work

Hi Rob,

Many thanks. This resolved my issue.

Thx

Sven.

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