Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

cme 7.1 web portal

hi,

I have 7.1 running, and this http://192.168.3.1/ccme.html used to work.

not anymore when I log in all I get is a blank screen.

I have tried clearning browser cache, cookies... I get the same result on IE, Firewall and chrome.

            

my config is and as I said it used to work

ip http server

ip http authentication local

no ip http secure-server

ip http path flash:/gui

telephony-service

web admin system name webuser password webpass

dn-webedit

time-webedit

not sure how to troubleshoot this....

has anyone experienced this?

thanks.

RTR#dir flash:gui
Directory of flash:/gui/

   54  -rw-        3987   Oct 6 2013 23:34:22 -04:00  admin_user.html
   55  -rw-      677822   Oct 6 2013 23:34:26 -04:00  admin_user.js
   56  -rw-        1029   Oct 6 2013 23:34:26 -04:00  CiscoLogo.gif
   57  -rw-         617   Oct 6 2013 23:34:28 -04:00  CME_GUI_README.TXT
   58  -rw-         953   Oct 6 2013 23:34:28 -04:00  Delete.gif
   59  -rw-       16344   Oct 6 2013 23:34:28 -04:00  dom.js
   60  -rw-         864   Oct 6 2013 23:34:28 -04:00  downarrow.gif
   61  -rw-        6146   Oct 6 2013 23:34:30 -04:00  ephone_admin.html
   62  -rw-        4558   Oct 6 2013 23:34:30 -04:00  logohome.gif
   63  -rw-        3866   Oct 6 2013 23:34:30 -04:00  normal_user.html
   64  -rw-       78428   Oct 6 2013 23:34:30 -04:00  normal_user.js
   65  -rw-        1347   Oct 6 2013 23:34:32 -04:00  Plus.gif
   66  -rw-         843   Oct 6 2013 23:34:32 -04:00  sxiconad.gif
   67  -rw-         174   Oct 6 2013 23:34:32 -04:00  Tab.gif
   68  -rw-        2431   Oct 6 2013 23:34:32 -04:00  telephony_service.html
   69  -rw-         870   Oct 6 2013 23:34:34 -04:00  uparrow.gif
   70  -rw-        9968   Oct 6 2013 23:34:34 -04:00  xml-test.html
   71  -rw-        3412   Oct 6 2013 23:34:34 -04:00  xml.template

see provided screenshot.

thanks.

I also tried doing a reload of the router but it did not help.

1 REPLY
New Member

cme 7.1 web portal

hah, fixed it.

directory entry 5 41215 name "User Five"

under telephony-service you can not have a directory entry with quotation.

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a0080aff515.shtml#error4

posting solution for the next person who may have the same issue.

129
Views
0
Helpful
1
Replies
CreatePlease to create content