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CME 7 - how to recovery a 7942 telephone device

Hi,

I have a cme 7 configured and I did one hardware reset in a 7942 telephone, after that the telephone is no able to get up, it stays on initial screen and show the update firmware screen with error after that reload by itself and it keeps happening in loop.

Some idea about it ?

AB

1 REPLY
Cisco Employee

Re: CME 7 - how to recovery a 7942 telephone device

What is the error msg that u see?

U shd be able to run  deb tftp eve

and deb ephone reg mac XXXX.YYYY.ZZZZ

to see what is the phone doing ?

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