11-16-2009 04:54 AM - edited 03-18-2019 10:50 AM
Hi,
i'm using cme8.0 with flash:c2800nm-spservicesk9-mz.150-1.XA.bin
i got the ITSmain error after being authenticated and the gui don't load.
here are my flash files
VOICEGTWCOQITAP01#show flash:
CompactFlash directory:
File Length Name/status
1 54319600 c2800nm-spservicesk9-mz.150-1.XA.bin
2 829440 admin_user.html
3 677820 admin_user.js
4 1029 CiscoLogo.gif
5 617 CME_GUI_README.TXT
6 953 Delete.gif
7 16344 dom.js
8 864 downarrow.gif
9 6146 ephone_admin.html
10 4558 logohome.gif
11 3866 normal_user.html
12 78428 normal_user.js
13 1347 Plus.gif
14 843 sxiconad.gif
15 174 Tab.gif
16 2432 telephony_service.html
17 870 uparrow.gif
18 9968 xml-test.html
19 3412 xml.template
[55959948 bytes used, 72490608 available, 128450556 total]
125440K bytes of ATA CompactFlash (Read/Write)
11-16-2009 11:14 AM
I have the same trouble here after upgrading to 15 and CME 8 gui files. Who wants to call TAC about it?
11-16-2009 12:20 PM
Try this before calling TAC:
ip http server path flash:/gui
instead of:
ip http path flash:gui
MK
11-16-2009 12:23 PM
but "ip http path flash:gui" is not in his config (or mine) all files are in the root of flash:
11-16-2009 01:09 PM
one thing I just noticed of possible interest is that if I log in as a user the user gui seems to be fine. It is just the admin gui that is broken. I ran debug ip http and the only thing I can tell is that some logos are not being found. There must be a broken file in there somewhere but the http debugs don't give me enough clue to even know what file to try to fix. The ITSMain error itself might be the best clue.
11-16-2009 01:17 PM
These are the errors i am receiving using IE 8:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.1.4322; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Mon, 16 Nov 2009 21:10:01 UTC
Message: Expected ';'
Line: 3477
Char: 64
Code: 0
URI: https://10.15.9.199/ITSMain
Message: 's' is undefined
Line: 19087
Char: 1
Code: 0
URI: https://10.15.9.199/ITSMain
Message: 'maxC' is undefined
Line: 19240
Char: 11
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19398
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19398
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19398
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19398
Char: 16
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19398
Char: 14
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19399
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19399
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19399
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19399
Char: 16
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19399
Char: 14
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19400
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19400
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19400
Char: 7
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19400
Char: 16
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Invalid character
Line: 19400
Char: 14
Code: 0
URI: https://10.15.9.199/ITSMain
Message: Object expected
Line: 19068
Char: 1
Code: 0
11-16-2009 01:34 PM
I just looked at the error console in *Firefox* and see the file that is throwing errors seems to be admin_user.js. Anyone here good with javascript that might be able to debug? I attached the CME 8.0 admin_user.js file.
06-08-2010 07:02 AM
Downloaded the updated cme 8.0 from cisco and then it worked.
08-22-2010 09:33 AM
Yes, the GUI is broken in the JavaScript code. You need to download and install another CME v8.0.0.0 GUI package that works. It is located in CCO, inside "cme-151-1Tv2.zip" archive. The working GUI package "cme-gui-8.0.0.0.tar" is dated 10/15/2009. It properly works with "c2800nm-advipservicesk9-mz.151-2.T1.bin" IOS image and CUE 7.2.2.
Please mark this post as the solution if this helps.
Regards,
Max
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