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CME 9.0 voice hunt-group parallel problme

d.jursik
Level 1
Level 1

Hello,

i'm trying to configure how to preserve hunt groups using the SRST-E using SRST manger ( no UMG).

Almost everything is working except hunt groups with parallel serving when one of the members in not connected.

Does somebody know how to solve it? when all ephones-dn from list are active it is working, if i shutdown the sip trunk to CUCM it is also working wit less member.

the SRST-E is hosted by the same router as the local gw so i need to have a trunk to CUCM, i'm using option-keepalive to brough down the sip trunk when simulating WAN outage.

I need to prefer the SIP trunk over local as in normal situation i need  them to go CUCM. I see that the option-keep alive does not bring out down the dial-peer, only busy out. when i shutdown the dial-peer 11 it is also working with only 2 phones active instead of all 3. otherwise i get fast busy signal.

relevant config:

voice hunt-group 1 parallel

list 62,61,63

timeout 60

pilot 300

preference 4 secondary 9

dial-peer voice 11 voip

preference 1

destination-pattern 6[0-9]$

session protocol sipv2

session target ipv4:10.101.55.10

voice-class codec 1

voice-class sip options-keepalive up-interval 15 down-interval 5 retry 2

voice-class sip bind control source-interface Loopback0

voice-class sip bind media source-interface Loopback0

dtmf-relay rtp-nte

no vad

!

dial-peer voice 12 voip

preference 1

destination-pattern 300$

session protocol sipv2

session target ipv4:10.101.55.10

voice-class codec 1

voice-class sip options-keepalive up-interval 15 down-interval 5 retry 2

voice-class sip bind control source-interface Loopback0

voice-class sip bind media source-interface Loopback0

dtmf-relay rtp-nte

no vad

!

dial-peer hunt 2

ephone-dn  1  dual-line

number 61

pickup-group 1

description 61

name 61

preference 4

call-forward busy 200

call-forward noan 200 timeout 25

!

!

ephone-dn  2  dual-line

number 63

pickup-group 1

description 63

name 63

preference 4

!

!

ephone-dn  3  dual-line

number 62

pickup-group 1

description 62

preference 4

call-forward busy 200

call-forward noan 200 timeout 25

!

!

ephone  1

device-security-mode none

mac-address 34A8.4E60.CD9E

after-hours exempt

username "JursikD"

type 6941

button  1:1

!

!

!

ephone  2

device-security-mode none

mac-address 5C50.15A9.20E7

after-hours exempt

username "SEP5C5015A920E7"

type 7942

button  1:2

!

!

!

ephone  1000

device-security-mode none

mac-address FE51.B880.3876

type CIPC

button  1:3

dial-peer hunt 2

             AD                                    PRE PASS                OUT

TAG    TYPE  MIN  OPER PREFIX    DEST-PATTERN      FER THRU SESS-TARGET    STAT PORT    KEEPALIVE

1      pots  up   up             .T                 6                      up   0/3/0

200    voip  up   up             2..                0  syst ipv4:10.101.55.5

10     voip  down down           6..                0  syst ipv4:10.101.55.10

11     voip  up   up             6[0-9]$            1  syst ipv4:10.101.55.10             busyout

12     voip  up   up             300$               1  syst ipv4:10.101.55.10             busyout

20001  pots  up   up             61$                4                           50/0/1

20002  pots  up   up             63$                4                           50/0/2

20003  pots  up   up             62$                4                           50/0/3

40001  voip  up   up             64$                4  syst ipv4:10.101.55.18:50

21474- voip  up   up             300$               4  syst loopback:rtp

83647

thanks and Regards,

d.

2 Replies 2

d.jursik
Level 1
Level 1

Hello,

Some update. This happen if the the not registered phone is first in voice hunt group even if it should be parallel.

It not first it works as expected.

Andre Lahl
Level 1
Level 1

Hey,

 

have you ever found a solution for this problem?

I habe a similar problem. It occurs if the first number in the list is busy.

 

Kind regards

 

Andre