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New Member

cme aa not functioning

Hi

I have configured my cme router for aa using the tcl script.When i dial the pilot number it just gives me a ring and then fast busy signal.I am actually playing around on my virtual router without any dsps.I am not able to hear the music on hold au file also which i have configured so does this require any dsps for operation?The configs are as below.

application

service queue flash:app-b-acd-2.1.0.0.tcl

param queue-len 15

param aa-hunt3 5021

param queue-manager-debugs 1

param aa-hunt2 5020

param number-of-hunt-grps 2

!

service aa flash:app-b-acd-aa-2.1.0.0.tcl

param operator 5002

param number-of-hunt-grps 2

paramspace english index 1

param call-retry-timer 15

paramspace english location flash:

param second-greeting-time 60

param dial-by-extension-option 1

param handoff-string aa

param welcome-prompt _bacd_welcome.au

param aa-pilot 5015

param service-name queue

!

!

dial-peer voice 10 voip

service aa

destination-pattern 5015

Flash configs

HQ#sh flash:

System CompactFlash directory:

File Length Name/status

1 496521 music-on-hold.au

2 18346 app-b-acd-2.1.0.0.ReadMe

3 24679 app-b-acd-2.1.0.0.tcl

4 33870 app-b-acd-aa-2.1.0.0.tcl

5 75650 en_bacd_allagentsbusy.au

6 83291 en_bacd_disconnect.au

7 63055 en_bacd_enter_dest.au

8 37952 en_bacd_invalidoption.au

9 496521 en_bacd_music_on_hold.au

10 123446 en_bacd_options_menu.au

11 42978 en_bacd_welcome.au

12 129476 flash/P0030702T023.bin

13 459 flash/P0030702T023.loads

14 685334 flash/P0030702T023.sb2

15 129880 flash/P0030702T023.sbn

[2442440 bytes used, 14334772 available, 16777212 total]

16384K bytes of ATA System CompactFlash (Read/Write)

The phones from which i am dialling are the phones configured on the cme router.Calls between the phones are happening fine.

Thanks in advance

2 REPLIES
Hall of Fame Super Gold

Re: cme aa not functioning

Hi,

Yes B-ACD/AA requires DSP resources.

also uder your DP 10 you need to configure:

incoming called-number 5015

session target ipv4:

session protocol sipv2

Hope this helps, please rate post if it does!

New Member

Re: cme aa not functioning

HI

Thanks for your reply.I did configure using the configs but the results the same.I think its the lack of dsps causing the problem.Anyways would test it out on a real cme router with dsp resources.Thanks once again for your reply.

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