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New Member

CME and 7931 Redail not active on Hook

Greeings,

I have a customer with several CME deployments and on the 7931 phones the Redial softkey gives me a "not active here" message. It works fine when I am off hook.

Phone firmware is 8-3-2-27

2 REPLIES
Hall of Fame Super Gold

Re: CME and 7931 Redail not active on Hook

I've seen this with other phones too.

I think Cisco changed the behavior to avoid accidental calls pressing a single button, but I'm not sure anyway.

New Member

Re: CME and 7931 Redail not active on Hook

I think you are right. It appears to be a version difference.

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