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CME AutoAttent can't transfer to operator immediately when user press 0

Hi all,

we use tcl script its-CISCO.2.0.2.0.tcl worked as AA in CME.

We found sometimes AA can't transfer to operator immediately when user press 0, it will wait about 20 seconds.

It seemed AA will wait until input timeout than transfer to operator.

But when user input 0# it can transfer immeiately. 

Or we reboot router it will worked well.

 

So does anyone knows how to fix it?

Everyone's tags (1)
2 REPLIES

Hi Zhenya5230,Try to check

Hi Zhenya5230,

Try to check the Cisco Developer Communities.

Following the link with the subject: https://communities.cisco.com/thread/42852

 

Best regards,

Daniel Sobrinho

Daniel Sobrinho
New Member

I just found the discussion

I just found the discussion and i will try it next day.

Thanks.

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