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New Member

CME Barge or Silent Montiro

CME 4.2 does not do Barge. However, customer would still like to be able to silent monitor a call. Since they cannot Barge onto the same line, does anyone have any products they might suggest to perform the silent monitor?

Anyone know if Barge is on the roadmap for CME?

2 REPLIES
Hall of Fame Super Gold

Re: CME Barge or Silent Montiro

Hi,

any recording product with live monitor for CM should work with CME. There are many, one often mentioned is called nice I think.

New Member

Re: CME Barge or Silent Montiro

Thank you kindly. I'll take a looksee for what I can find on that product.

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