Does anyone know whether Callmanager Express supports call deflection? I'm interfacing to the PSTN using Q.931 over BRIs and would like to be able to perform forward on no answer without tying up two B channels.
Unfortunately this isn't what happens. If I place CFNA on one of the ephone-dn's then when the timeout is reached, CME picks up the call then opens another B channel to make an outbound call to perform the call forward, effectively hairpinning the call.
The telco (Telstra) allegedly supports call deflection which should allow the voice gateway here to use Q.931/Q.932 to signal the call forward to the exchange then release the B channel. I'm not sure if CME is providing the right signaling to invoke this.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...